Last Updated: 17 June 2026
By creating an account, downloading the SnookerQ game, accessing the website, purchasing Premium Membership, entering tournaments, or using any SnookerQ services, you agree to these Terms & Conditions.
If you do not agree with these Terms & Conditions, you must not use SnookerQ.
SnookerQ is an online multiplayer snooker game and community platform. Features may include online matches, rankings, tournaments, chat, private messaging, replays, statistics, achievements, virtual items, Premium Membership and other services.
SnookerQ may be updated, modified, restricted or discontinued at any time.
For the purpose of these Terms & Conditions:
References to the SnookerQ Administration Team include Developers, Admins and Moderators.
You must provide accurate information when creating an account.
You are responsible for maintaining the security of your account and password.
You may not share, sell, transfer or give access to your account to another person.
SnookerQ reserves the right to remove or rename usernames considered offensive, misleading, inappropriate or intended to impersonate another person.
Multiple accounts are permitted provided they are not used to gain an unfair advantage.
You may not use multiple accounts to:
Where a tournament has specific account requirements, those requirements must be followed.
Developers and Admins may investigate and take action against accounts used unfairly.
Players must compete fairly at all times.
The following are prohibited:
Any account found to be cheating may be suspended or permanently banned.
Tournament prizes, achievements, rankings or rewards obtained unfairly may be removed.
All players must treat others with respect.
The following are prohibited:
Moderators and Admins may remove content, issue warnings, mute players or apply account restrictions where appropriate.
Players are responsible for anything they post or send through SnookerQ.
Moderators and Admins may remove content that breaches these Terms & Conditions.
By submitting content to SnookerQ, you grant SnookerQ permission to display, store and moderate that content as part of operating the service.
SnookerQ rankings, statistics, records and achievements are provided for entertainment and competition purposes.
Developers may adjust ranking systems, calculations, records or statistics where necessary.
Statistics or rankings obtained through exploits, cheating or unfair play may be corrected or removed.
SnookerQ may store match information, statistics, replay data and gameplay records.
By playing SnookerQ, you agree that your username, rankings, statistics, achievements, tournament results and replay information may be displayed within the game, website, rankings or promotional content.
SnookerQ may include virtual items such as:
Qash is a virtual currency and has no real-world cash value.
Virtual items cannot be exchanged for money unless specifically stated by SnookerQ.
Developers may modify, rebalance, remove or replace virtual items where necessary.
SnookerQ may offer paid Premium Membership plans.
Premium Membership may provide access to additional features, rewards, cosmetic items, achievements, Trophy Room content and other benefits.
Premium Membership does not guarantee tournament success, rankings, prizes or competitive advantages.
Premium features may evolve as SnookerQ develops.
Payments may be processed through third-party payment providers.
All purchases are for digital content and services.
Refund requests may be considered on a case-by-case basis.
Refunds may be refused where:
Nothing in these Terms affects your legal consumer rights.
SnookerQ may offer tournaments, leagues, events and competitions.
Each tournament may have additional rules and eligibility requirements.
Players must follow all tournament rules.
Admins may:
Tournament decisions made by Admins are final.
Some tournaments may offer cash prizes.
To receive a cash prize, players may be required to:
Cash prizes may be withheld if a player:
Prize winners are responsible for any taxes or legal obligations that apply in their country.
Players must not knowingly exploit bugs, glitches or technical issues.
Serious bugs should be reported to the Developers.
Rewards, rankings, achievements or prizes gained through exploits may be removed.
SnookerQ is provided on an "as available" basis.
We do not guarantee uninterrupted access to the game, website, rankings, tournaments or online services.
Maintenance, updates, technical issues or circumstances outside our control may occasionally affect availability.
Developers and Admins may suspend, restrict or permanently ban accounts that violate these Terms & Conditions.
This may include:
Banned accounts may lose access to Premium features, rankings, achievements, virtual items and tournament participation.
All SnookerQ content including game assets, graphics, software, code, logos, rankings, systems and designs remain the property of SnookerQ.
You may not copy, distribute, reverse engineer, modify or commercially exploit any part of SnookerQ without permission.
SnookerQ may update these Terms & Conditions at any time.
The latest version will always be available on the website.
Continued use of SnookerQ after changes are published constitutes acceptance of the updated Terms.
For support, billing enquiries, tournament questions, refund requests or account issues, please contact: support@snookerq.com
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